Investment Advisers continue to offer wrap fee programs, but some of these advisers are unable to clearly explain how these programs operate, how fees are structured and where conflict of interest arises. Understanding the services an adviser offers is a critical component of the adviser’s fiduciary duty. How can the adviser act in the client’s best interest if the adviser is uncertain about what it is recommending?
This blog is designed to help advisers strengthen their understanding of wrap fee programs and enhance their compliance oversight.
What is a wrap fee program?
A wrap fee program is an investment advisory program in which a client pays a single, bundled (or “wrapped”) asset‑based fee that typically covers multiple services, such as investment advice, brokerage services, administrative expenses, and other fees and expenses. Rather than being charged separately for each transaction or service, all eligible services are included under one comprehensive fee, providing simpler pricing and consolidated billing for the client.
Typically, a wrap fee program has at least one sponsor that organizes, administers, or oversees the program, including selecting or advising on participating investment advisers; some programs may have multiple sponsors.
While these arrangements may appear cost-efficient and predictable for clients, the SEC emphasized that they also present significant conflicts of interest and compliance risks that advisers must proactively manage.
Wrap Fee Programs have been a focus of the SEC
In July of 2021, the SEC published a Risk Alert titled ‘Observations from Examinations of Investment Advisers Managing Client Accounts That Participate in Wrap Fee Programs.’. The Risk Alert noted the common deficiencies identified during more than 100 examinations of advisers involved in wrap fee programs from two perspectives, including advisers that:
The most frequently cited deficiencies were related to:
In addition, the SEC focused on three core areas:
Observed Deficiencies
During the examinations, the SEC identified several recurring deficiencies in wrap fee programs. One common deficiency was related to advisers’ failure to monitor trading activity, particularly “trading away” from bundled broker-dealers, resulting in clients paying both wrap fees and separate transaction costs. The SEC also observed accounts with little or no trading activity, indicating that some clients may have overpaid compared to non-wrap alternatives.
Advisers frequently lacked a reasonable basis for recommending wrap fee programs, often failing to conduct meaningful suitability analyses or to reassess suitability as client circumstances changed. Reviews were sometimes incomplete, excluding legacy or transferred accounts.
Disclosure failures were also widespread, with inconsistent or unclear disclosures across Form ADV Part 2A, Form ADV Part 2A Appendix 1 (Wrap Fee Program Brochure) and client advisory agreements, particularly regarding fees not included in the wrap fee and rebates that were disclosed but not applied.
Conflicts of interest further complicated these issues, as advisers sometimes had financial incentives to recommend wrap programs or costly share classes without adequate disclosure.
The Risk Alert also highlighted weaknesses in compliance programs, including missing or poorly tailored wrap fee policies and ineffective annual compliance reviews that failed to adequately test fees and best-interest determinations.
Observation of Practices
On a positive note, the SEC observed some practices of advisers implementing a range of policies and procedures. Certain compliance programs included documented reviews for wrap fee recommendations, with periodic reassessments based on updated client information such as trading activity, objectives, risk tolerance, and cost comparisons. Advisers maintained clear, ongoing client communications, encouraging disclosure of financial changes and explaining the costs, benefits, and limitations of wrap programs, especially during conversions from non‑wrap accounts.
Disclosure practices clearly described conflicts of interest, services and expenses excluded from the wrap fee, and circumstances where wrap fees could be higher than alternatives, using consistent, plain‑language disclosures across documents.
Compliance frameworks also featured tailored policies for best execution, trading‑away, infrequently traded accounts, portfolio manager oversight, and fee billing, supported by controls to test supervision, monitor trading, and confirm adherence to firm policies.
Takeaway for Advisers
Wrap fee programs require ongoing oversight, not just initial suitability, to ensure recommendations remain in clients’ best interests, disclosures stay accurate, and compliance programs address wrap specific risks. Proactive review, including periodic analysis of fees, stronger disclosures, and enhanced compliance oversight help advisers meet fiduciary duties and reduce regulatory risk.
If you have questions about wrap fee programs, working with experienced compliance professionals can help ensure your compliance program includes policies and procedures that address the risks of recommending and managing client participation in these programs.