Scaling Your Operations Without the Overhead

In today’s fast-paced business environment, companies are looking for ways to grow without the increasing complexity and cost that comes with scaling their internal operations. That’s where STP’s Managed Services Team comes in. 

By offering tailored operational support and cutting-edge technology, STP’s Managed Services team enables clients to scale quickly and efficiently without the need to expand their internal teams. Here’s how the Managed Services team is setting the standard for operational excellence and helping clients thrive in a competitive marketplace.

Seamless Scalability for Growing Businesses

As businesses grow, their operational needs multiply, often requiring additional hires, extensive training, and high turnover rates—leading to inefficiencies and increased costs. The Managed Services Team at STP alleviates these concerns by taking on critical tasks like reconciliations, tax lot reporting, and other complex back-office operations. This enables clients to focus on what matters most—growing their business.

For example, one client grew from 5,000 accounts to over 30,000, all while relying on STP’s Managed Services to handle the increased operational complexity. The team ensured smooth scaling without the need to hire additional staff, saving the client time and resources that would have otherwise been spent on hiring and training.

Proactive, Data-Driven Solutions

A standout feature of STP’s Managed Services is their proprietary reconciliation tool. This powerful tool is installed on clients' networks and helps track reconciliations in real-time. It’s a game changer when it comes to monitoring aged breaks, missing trades, and identifying potential risks. With this tool, the team can act quickly to resolve discrepancies before they escalate into larger issues, which helps mitigate risk and prevent costly errors for clients.

Unlike traditional reconciliation methods, which can be time-consuming and prone to human error, this tool provides enhanced visibility into every step of the process. It also allows the team to escalate issues quickly, ensuring that problems are addressed efficiently and minimizing potential disruption to clients' operations.

Mastering Tax Lot Reconciliation

In wealth management, accurate tax lot reporting is crucial. However, not all custodians provide the level of detail needed for precise tax lot reconciliation. That’s where STP’s Managed Services team steps in. They take a proactive approach to understanding their clients' needs, even before any work begins. By analyzing custodial data in-depth, the team ensures that the necessary details are included and identifies any missing or incomplete information.

This proactive analysis not only ensures better service for clients but also positions STP as a trusted partner that goes beyond the minimum expectations. For example, when a client requested daily reconciliation of principle and income, the team took the time to research whether custodians were providing the necessary bifurcation of data. This level of service allows STP to continually improve its offering, ensuring clients always have access to the most accurate and comprehensive data.

Adding Value Beyond the Basics

What sets STP’s Managed Services apart is their commitment to finding value beyond the immediate project scope. The team is always on the lookout for areas where clients can improve operational efficiency, even if those opportunities aren’t immediately apparent. For example, the team recently worked with a client to explore enhancements in their principle and income reporting—an effort that could lead to new revenue opportunities.

This client-first mentality doesn’t just build trust, but it also opens the door for future business development, whether through new services or upsell opportunities. By prioritizing the client’s success over profit, STP’s Managed Services team continuously strengthens their relationships and proves their commitment to long-term collaboration.

A Trusted Partner for Seamless Operations

STP’s Managed Services team is more than just a service provider—they are a true partner in growth. By offering innovative technology, exceptional operational support, and a proactive, client-centric approach, they empower businesses to scale effectively without the added burden of expanding internal teams. Whether it’s streamlining reconciliations, mastering tax lot reporting, or uncovering hidden opportunities for growth, the Managed Services team is committed to providing exceptional service that helps clients thrive.

For businesses looking to streamline operations and achieve growth without the overhead, STP’s Managed Services team is the partner you need to succeed.